Please use the contact form on the left side of the website if you have any questions or comments, concerning our services.
We will contact you within 24 hours.
Have urgent question?
For urgent questions, please call us, use live chat support or Skype.
Skype: SiteGuarding Support
Tel: +44 20 3290 0277
Website Access Details
To provide full security support, we need access details of your website.
Please note: We use HTTPS protocol (Encryption protocol (SHA-2 and 2048-bit encryption) to protect your information. We don't share it with 3rd party websites or services. It's available for our support team only.
FTP access details*
To analyze and clean the files, install security tools, we need FTP access to the files of your website.
Important: FTP account has to point to the folder with the files "/" or "/public_html". If you don't know how to create FTP account, you can provide cPanel details or learn how to create FTP correctly
1. Login into your cPanel account and find FTP accounts icon
2. Fill username, password and set Directory to "/"
Hosting panel details (cPanel, Plesk, GoDaddy and etc)
To analyze server logs, SQL we need access to your hosting panel.
CMS administrator details (WordPress admin, Joomla admin and etc)
To analyze CMS users and installed extensions we need access to administrator's area.