Reach Us

Please use the contact form on the left side of the website if you have any questions or comments, concerning our services.

We will contact you within 24 hours.

Have urgent question?

For urgent questions, please call us, use live chat support or Skype. Security Service on Skype  Skype: SiteGuarding Support

Tel: +44 20 3290 0277

Live Chat:

SiteGuarding LiveChat Support

Get Free Website Security Analyze Today

If you think (or 100% sure) that your website is hacked you can get 1 time website security analyze absolutely free of charge and after decide if you need our cleaning service or full time protection for the website.

Please note: Analyze process combines automatic and manual methods. It can take up to 24 hours to get the report. As soon as report is ready, you will get it by email. If you didn't get your report, you can contact us by email or in Live Chat.

If you are ready to start, please use the form below and provide with website access details. After submission please wait maximum 24 hours or contact us in Live Chat.


Website Access Details

To provide full security support, we need access details of your website.
Please note: We use HTTPS protocol (Encryption protocol (SHA-2 and 2048-bit encryption) to protect your information. We don't share it with 3rd party websites or services. It's available for our support team only.

For any urgent questions we can contact with you by phone or send SMS.

FTP access details*

To analyze and clean the files, install security tools, we need FTP access to the files of your website.

Important: FTP account has to point to the folder with the files "/" or "/public_html". If you don't know how to create FTP account, you can provide cPanel details or learn how to create FTP correctly

1. Login into your cPanel account and find FTP accounts icon

2. Fill username, password and set Directory to "/"

Hosting panel details (cPanel, Plesk, GoDaddy and etc)

To analyze server logs, SQL we need access to your hosting panel.

CMS administrator details (WordPress admin, Joomla admin and etc)

To analyze CMS users and installed extensions we need access to administrator's area.

Other details or comments

Cloudflare and other CDN services create cache of your pages. After the cleaning, malware will be removed from your server, but still can preset in CDN cache. Please provide access details to Cloudflare or CDN services you are using and we will purge CDN cache. You can write the details in the comments.