Contacts | SiteGuarding

Basic Information

Your contact details for our support team

Name *

Email *

Website URL *

Mobile Phone (include country code)

Country *

For any urgent questions we can contact you by phone or send SMS.

FTP (or sFTP) Server (or sFTP) Access Details *

To analyze and clean files, install security tools, we need FTP access to your website

Important: FTP account has to point to the folder with the files "/" or "/public_html". Learn how to create FTP correctly

FTP (or sFTP) Server

FTP (or sFTP) Username

FTP (or sFTP) Password

Hosting Panel Details (cPanel, Plesk, etc.)

To analyze server logs, SQL, and other FTP accounts we need access to your hosting panel

Important: Some hackers create fake FTP accounts or cron jobs on your server. Please provide hosting access so our team can check your server settings.

Hosting website URL

Hosting Company

Hosting username

Hosting password

CMS Administrator Details (WordPress, Joomla, etc.)

To analyze CMS users and installed extensions we need access to administrator area

Administrator website URL

Administrator username

Administrator password

Other Details

Additional information that can help us assist you better

Is your Google Adwords account suspended?

Do you use Cloudflare or any CDN service for the website?

Extra Information or any details which can help or we need to know (e.g. links with spam content, strange activity, blacklisted, weird files or links). If the website is blocked or account is suspended by hoster, please include hosting panel or cPanel details, it will speed up the cleaning process.

File (screenshots, logs, etc.)

Website Access Details

Your Information is Secure